We take your privacy seriously. Here's how we handle your data.
Yaksure ("we", "us", "our") operates the tourism directory at yaksure.com. We are registered and operating from Kathmandu, Nepal. You can contact us at any time through our contact page.
Account data. When you register, we collect your name, email address, and a hashed password. Business owners additionally provide business details, contact numbers, and uploaded documents (registration certificates, licences).
Content you submit. Reviews, ratings, inquiry messages, and any other content you post on the Platform.
Usage data. Standard web server logs including your IP address, browser type, pages visited, and timestamps. This data is used only for security and performance monitoring.
Payment data. If you subscribe to a paid business plan, payment is processed by our third-party payment provider. We do not store your card details.
We do not use your data for automated profiling or targeted advertising.
We do not sell, rent, or trade your personal data. We share data only in these limited circumstances:
We use a small number of essential cookies that are necessary for the Platform to function:
We do not use tracking cookies, advertising cookies, or third-party analytics that track you across other websites. You can disable cookies in your browser settings, but some Platform features may not work correctly.
We keep your account data for as long as your account is active. Reviews and public content may be retained after account deletion to preserve the integrity of the review record, but will be anonymised (your name removed) within 30 days of your deletion request.
Business documents uploaded during verification are retained for a minimum of 2 years for compliance purposes.
You have the right to:
To exercise any of these rights, contact us with your request. We will respond within 14 days.
We implement industry-standard security measures including HTTPS encryption for all data in transit, hashed password storage, and restricted access controls for our infrastructure. No system is 100% secure — if you suspect unauthorized access to your account, please contact us immediately.
Yaksure is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
We may update this Privacy Policy from time to time. We will notify registered users of material changes via email at least 14 days before they take effect. The "Last updated" date at the top of this page reflects the most recent revision.
For any privacy-related questions, requests, or concerns, please use our contact page or email us directly. We aim to respond within 2 business days.